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Everyday Digital Tools by Milena Radoman

Whether it’s to check the traffic situation or carry out a teleconsultation with your doctor, apps and
websites are sometimes very useful.

This is a strong trend around the world: the downloaded it can plan and pay for their in the Prince’s Palace via this ticketing
time spent on your smartphone continues to trips in complete security via a single ticket, system…
increase. According to leading mobile data pass or subscription to the Compagnie des
analytics provider, data.ai, it rose to 5 hours a Autobus de Monaco or Monabike depending ourMonaco . Monaco in your pocket
day, up 3% from a year earlier. And that’s just on their needs. They can also obtain real-time Public transport, traffic, local services, incident
the beginning. According to the annual State information on nearby means of transport reports... Launched at the end of 2022,
of Mobile 2023 report, time spent on mobile (times of the next buses, bicycles available the YourMonaco application lists practical
will exceed 6 trillion hours per year worldwide near them, carparks etc.), view the best route information relating to life in the Principality.
by 2028, a 34% increase in five years… in one click by combining bus, walking, bike It aims to inform residents, commuters and
No wonder the demand for mobile applications and lifts, centralize transport tickets within cross-border visitors with real-time indicators
accelerated in 2022. In Monaco, certain service a single app, and even manage and pay for (traffic, mobility, environment) and key data
apps are on the rise. Apart from Carlo, the parking on public roads. on establishments open to the public (menus
payment application which gives cashback Monapass complements the Citymapper for school canteens and nursery schools,
for purchases made in Monegasque shops, applications - which, as in Paris or London, timetables for cinemas, church service
the use of certain digital tools launched by the allow you to calculate the best multimodal times, etc.); YourMonaco also includes a
State has become more widespread. Monaco route (more than 30,000 uses per month) chatbot, thematic files (environment and urban
has not skimped on this investment over the - and Waze - which provides information planning, Monaco on a daily basis, etc.) as
past 3 years. The State’s strategy is clear: on the best route and the state of traffic in well as events in the Principality... You can
“A smart city is above all a city that knows real time. The Monegasque State signed a also post comments and suggestions there.
how to exploit the full potential of current partnership with Waze in 2019, joining the Translated into English and Italian, YourMonaco
technological solutions to improve the daily life Waze for Cities program. In its capacity as offers a customizable dashboard: users can
of its users and optimize its decision-making super administrator of the application, the specify content that interests them and
in the short and long term. Concretely, the government can directly intervene to report configure “push” notifications according to
objective is to contribute to making daily life traffic problems, lane closures or incidents. their needs.
easier for two elements of the population: And the 32 variable message panels in
those who live in Monaco and those who Monaco relay this information without the Monaco Santé, the health platform
manage it. The main focusses are mobility, user needing to connect to Waze. Around 35 Online appointment booking, a directory
environmental and energy management, Monegasque companies employing 15,000 of all health professionals and healthcare
urban planning and renewal, information and employees (SBM, Carrefour Monaco, etc.) are establishments, archiving of personal
citizen interaction. All the issues which, taken partners in the Klaxit carpooling app launched information by opening a personal account,
end to end, make a city efficient in its daily in 2021. The aims is to promote shared car emergency and on-call numbers synchronized
functioning and more pleasant to live in and travel for commuters: commuter journeys of in real time etc. Monaco Santé aims to facilitate
to understand for a user”, explains Georges less than 30 km on Klaxit are reimbursed by a procedures for Monaco citizens, residents and
Gambarini, Head of the Smart City program State subsidy until the end of 2023! Although visitors for better care. A sort of Monegasque
at the Smart Nation Department in charge the application recorded a small average of Doctolib, patients can view available times
of Digital Transition. He also reminds us of 937 trips per month during the first year, it for each doctor and make an appointment
the importance of “a collaborative approach now lists 2,000 trips per week. Soon a Taxi without having to call several GPs in the
appropriate for the scale of the territory”. application inspired by Uber and G7 services event of an emergency. This platform also
will complete this digital offer. offers teleconsultation and secure messaging
1 - Monapass, the all-in-one mobility Note that the Monapass app also provides between healthcare professionals. “This health
application access to a range of cultural services, notably portal will make it possible to streamline
“No need to buy my ticket on the bus and the Fine Arts cinema, Monaco Grand Tour communication between the various health
queue anymore. All my tickets are saved and the Oceanographic Museum. Visitors to professionals: doctors, pharmacists, analysis
on my phone…”Baptiste is not the only user the Museum can book their admission ticket laboratories and patients”, hopes Caroline
won over by Monapass*. Around 2,400 through the app and access the Museum Rougaignon-Vernin, President of the Council
passengers use this all-in-one mobility app for without going through the cash desks. of the Order of Pharmacists.
the Principality every day, which was launched Soon we will be able to buy tickets for AS Likewise, this secure messaging system will
in 2021. The 30,000 or so people who have Monaco matches or the Grands Appartements soon be open for communication between
* According to the Activity Report of Extend Monaco

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